Jelly Force Customer Service: The Phone Number and Inbox to Use
Jelly Force customer service for orders, tracking, changes and refunds is the order desk on +1 (302) 200-3480 or [email protected]. Have your order ID ready. For page typos, privacy or press, use the website inbox, [email protected], which cannot see orders. Neither contact answers medical questions, so ask a doctor or pharmacist about those.
Key facts
It is 9 pm. A parcel is late, or a seal looks wrong, or you simply want to ask a question before you pay. Which number do you dial? That small choice decides whether you wait an hour or a week.
This site has two contacts that do two different jobs. They are not two doors into the same office. Here is how to pick the right one, what to have ready, and what to do about the maker question, because jelly force customer service often starts with who actually makes the product.
Key facts in short
- Order desk: +1 (302) 200-3480 or [email protected]. It sees orders, tracking, changes and refunds.
- Website inbox: [email protected]. Open Mon to Fri, 9:00am to 5:00pm ET. It handles pages, typos, privacy and press, and cannot see orders.
- Neither inbox can answer a medical question. Ask a doctor or pharmacist.
- Office: 590 Madison Avenue, Floor 21, New York, NY 10022. It is not a returns address and not open to walk-ins.
- Returns: 1790 Broadway, Floor 11, New York, NY 10019, USA, at the buyer's cost, tracked.
- The manufacturer is not named on the artwork we hold.
Related searches this page answers: jelly force customer service number, who makes jellyforce.
Which number reaches Jelly Force customer service?
For orders, the phone number is +1 (302) 200-3480. That is the USA line for the order desk, and the fastest route for anything with a clock on it, such as a return inside the 60-day window. The order desk also takes email at [email protected], which reaches the same team in writing, a little slower than a call.
Expect the order desk to ask for your order ID first. Without it, it cannot pull up a specific purchase, even with a name and an email. The ID is on your order confirmation email.
| Your question | Who to contact |
|---|---|
| Where is my order, or a tracking question | Order desk: +1 (302) 200-3480 or [email protected] |
| Change an order, or ask about cancelling | Order desk |
| A refund, return or the 60-day guarantee | Order desk |
| A jar that looks wrong or has a broken seal | Order desk, with photos |
| A typo, broken link or error on a web page | Website inbox: [email protected] |
| Privacy, data or press | Website inbox |
| Whether a symptom or medicine is safe with it | A doctor or pharmacist, not either inbox |
Why are there two inboxes, and what happens if you pick the wrong one?
The two jobs sit with two teams. The website inbox can fix a typo on a page, but it has no access to the order system. The order desk can see your order but does not edit pages. Writing to the wrong one usually gets a polite reply pointing you to the other, which costs you time.
That time matters most when a refund window is running. Sixty days from purchase is the only window, and it does not stretch. So for any order question, start with the order desk. For anything about what a page says, use the website inbox. The mix-ups we see most are three:
- Emailing the website inbox about a refund. It will reply, but it cannot act.
- Calling the order desk about a page error. They can help with your order, not with the site's pages.
- Assuming one contact can see the other's records. It cannot.
What should you have ready before you call or write?
| Contacting | Have ready |
|---|---|
| Order desk by phone | Your order ID, the email address you used and the kit size |
| Order desk by email | The same details, written in the email itself |
| A damaged or wrong jar | Photos of the jar and the seal taken before you handle it further, plus your order ID |
| Website inbox | The page address, the exact text or issue, and for press your outlet and deadline |
Take photos before you open anything further. They help the order desk settle a damaged or wrong delivery faster. Do not send card details to either contact. Payment is handled at the seller's own checkout, not by either inbox.
Who makes Jelly Force, and where is it made?
We do not know. That is not evasion. It is one of the facts this site reports. Jellyforcefit sells it as an authorized US retailer and does not make it. No manufacturer or distributor block and no country of manufacture appears on the artwork we hold. The jar shows a lot code, JEL-26/JE-5563, and a CoA reference, JEL-5563-26-JE, and both are draft references, not lab proof.
So if your question is for the maker, such as the exact amount of an ingredient or a lab certificate, a retailer inbox cannot answer it. Ask the order desk to pass it on. Our page on what is in Jelly Force lists everything still unpublished.
What are the addresses, hours and reply times?
There are two New York addresses and they do different jobs. The office, 590 Madison Avenue, Floor 21, New York, NY 10022, is a business address for this desk. Do not ship a return there. The returns address is 1790 Broadway, Floor 11, New York, NY 10019, USA. Confirm it with the order desk before you pack, since returns addresses can change. Neither takes walk-ins.
The website inbox answers Mon to Fri, 9:00am to 5:00pm ET, usually within a few business days. The order desk is fastest by phone. Some people search jelly force com. This site is jellyforcefit.com, an authorized retailer, so the order desk number above is the one for orders.
One more thing. If your jar has a printed Supplement Facts panel that we do not have on file, send a clear photo, front and back, and your lot code to [email protected]. We will check it and, if genuine, publish it.
Frequently asked questions
Which phone number do I call for Jelly Force customer service?
The order desk is +1 (302) 200-3480, the USA line for orders, tracking, changes and refunds. Have your order ID ready, because they cannot look up a purchase without it.
Is there a Jelly Force customer service email?
Yes. [email protected] reaches the order desk. [email protected] is the website inbox for pages, typos, privacy and press, and it cannot see orders.
Why did my refund email get no reply?
Check that you wrote to the order desk address, not the website inbox. The website inbox cannot see order records or act on a refund.
Who makes Jelly Force?
Not published. Jellyforcefit sells it as an authorized US retailer rather than making it, and no manufacturer block or country of manufacture appears on the artwork we hold.
Where do I send a Jelly Force return?
1790 Broadway, Floor 11, New York, NY 10019, USA, tracked and at your own cost. Confirm the address with the order desk first. Do not send it to the office address.
Can customer service answer a medical question?
No. Neither the order desk nor the website inbox can say whether a symptom, interaction or medicine is safe for you. Ask a doctor or pharmacist.
Our view
A good contact page does one simple thing. It tells you who to call before you waste a day. We split the two contacts on purpose, and we would rather explain the split than hide it.
If you remember one line, make it this. Orders and refunds go to the order desk. Pages go to the website inbox. Health goes to a doctor. Do that and most problems get solved on the first try.
Last updated . Written by the Jellyforcefit Editorial Desk. Medically reviewed by Dr. Meetal Mehta, Physician, on , for accuracy against the label and the cited sources. This is general reading, not a medical opinion. No dietary supplement is FDA approved, and Jelly Force is no exception.
